I have an re450 that keeps losing connection since I plugged a computer on the lan port. Does the issue particularly happen during in certain/ large-traffic network activities, like P2P download, streaming. When did you buy the extender and how long has it been working fine with the same router?Ĩ. For dual-band extender, verify if the problem is with 2.4Ghz or 5Ghz or both.ħ. Firmware and hardware version of RE: How to find the hardware and firmware version of my TP-Link device?Ħ. How often does RE lose Internet and how to recover, like reboot RE or reboot router?Ĥ.
If the issue persists, please let us know the steps you’ve tried and report back with the information below OR email with title " Range Extender Keeps Losing Connection" to get further assistance:Ģ. How to place your wireless Range Extender for optimal reception and performance? Locate RE closer to router and place range extender in a good location as this guide: TP-Link range extender can't connect to my router properly?Ĭase2: Wi-Fi Led or Signal Led goes OFF when issue happens Turn ON RE’s DHCP Server, set up a static IP and smaller IP address pool for RE as the instruction here: Check the LED status on RE when RE loses Internet.Ĭase 1: Wi-Fi Led or Signal Led stays ON when issue happens: How to configure High Speed Mode in my Range ExtenderĦ. (for Dual - band RE uses both 2.4G& 5Ghz Bands)Įnable high speed mode : Connect the extender to the main router through (5Ghz) and the extender to your devices through (2.4 GHz) or vice versa
Scan for nearly Wi-Fi channels using Wi-Fi analyzer app or software and select a less crowded channel for router.ĥ. Turn off Wi-Fi optimizing, Band- steering (Smart Connect/ Whole-Home Wi-Fi) features on routers as guide below:įix Unstable Connection on the Range Extender by Changing Router Advanced FeaturesĤ. Upgrade firmware for RE on Tether app or download the latest firmware from TP-Link Download Center for your model.ģ. Ensure range extender is on the latest firmware: Ensure main Wi-Fi network on router is stable first.Ģ.
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